Before€22.9k/mo
→1 month
After€46.8k/mo
Three setters, but only one of them was performing. Nothing was tracked, and most of the calls that got booked were not qualified.
BeforeElias had three setters. One was performing, one was inconsistent, and one was not producing at all. There was no CRM, nothing was tracked, and most of the bookings were unqualified.
FirstWe audited the data that existed, installed tracking for every stage of the funnel, and set up a channel where every rep submits their conversations for review.
ThenWe rebuilt the DM framework, the triage call and the handoff from setter to closer. Then we retrained the existing reps and opened a hiring pipeline for new ones.
Didn't workOur first attempt to put the new frameworks in place. The existing reps had worked with the founder for years and pushed back. What worked was building the relationship with each rep first, then changing the framework one call type at a time.
AfterMonthly cash collected went from €22,850 in July to €46,800 in August. September closed at €41,000, and October stands at €38,000 with the month still running.
How we count: We count cash collected, not booked revenue. We count only the months in which we ran the team. And we take the numbers from the founder's own books, not from our dashboard.
This is the only case we publish so far. We would rather show one in full than ten in a sentence.